- Please go the phone's settings, look for 'Battery', click on ‘InTouchApp’ app
- Tap on 'Power Consumption Protection' and then disable 'Background Freeze, Optimization & Doze' to receive the notifications.
- Ensure “Allow Auto Startup” is enabled
Phone settings -> Application (All Apps) -> InTouchApp -> Enable all the options (Allow Notification, Dot Badge, Display at the top of the Screen, Priority Notification)
Phone settings -> Notification Center -> InTouchApp -> Enable all the options (Allow Notification, Display on status bar and Display on Lock screen).
Finally, again go to the Notification Center -> Settings -> Enable all the options.