Before you proceed, you need to have InTouchApp installed on your phone, and the InTouchApp Extension installed on Chrome. Learn more.


How to add/assign custom prefix while saving unknown contacts?


Step 1 - Click on "Save Now" to save all unknown contacts OR Click on Auto button beside the "Save Now".


Step 2 - By default, the unknown contacts are saved as WhatsApp Web 0001, WhatsApp Web 0002, etc. Select from one of the already given below prefixes or you can specify your own custom prefix. 



Step 3 - To add a new prefix, type in the "Search / Add prefix" field and click on.



And it's Done! you can now see the custom prefix in the list of prefixes.


For further questions, you can reach us via email at support@intouchapp.com or Chat with us.