How to ensure you are logged in with the same account on InTouchApp & extension, please follow the steps as below

Step 1 - Check the username on InTouchAppextension on your browser, follow these steps:

Step 2 - Check the username on InTouchAppon your mobile phone, follow these steps:

Make sure that both the username matches.

In case there is no match, please make sure that you Log out from the extension/mobile and you Login from the same account.

For further questions, you can drop us an email at or Chat with us.